Solutions


TecnoQ gives you custom solutions for a lot of sectors. Choose the one for you and begin to improve your customers’ and users’ experience

  • TenoQ Health

    Management Appointment, Patient Flow Management, Patient Registration, ...

    More information

  • TenoQ Clinics

    Management Appointment, Patient Flow Management, Patient Registration, ...

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  • TecnoQ Pharmacy

    Digital Signage, Advertisement, Improve of Perceived Waiting Time , etc.

    More information

  • TecnoQ Government

    Management Appointment, Citizen Flow Management, ...

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  • TecnoQ Banking

    Identification of VIP Customers, Integration with Digital Signage Systems, ...

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  • TecnoQ Automotive

    Regstration of Customers and Workers, Integration with Digital Signage Systems, ...

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  • TecnoQ Industry

    Registration workers, Self-service, Corporate Communications, Statistics, ...

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  • TecnoQ Retail

    Digital Signage, Advertisement, Improve of Perceived Waiting Time , etc.

    More information

Features

Reduce Waiting Time

Queue Management System Allows you to reduce customer waiting time, optimizing the processes in the office.

Optimize resources

Optimize resources used to serve customers, improve capacity and layou.




Improve Quality of Service

Queue Management Systems manage customer flow, improving the quality of service, decongesting waiting rooms and providing a better corporate image to the customer.

Inform and Entertain
your Customers

The system can show messages, videos or any other multimedia content, by its own or it can be integrated with any digital signage software due to the simple and easy-to-use architecture of TecnoQ.

How It Wotks

1

Take Yor Tickets

The customer arrives at the office, goes to multimedia kiosk, click the service he/she wants to be attended and the kiosk issues a ticket with a number or any other programmed code.

There may also be a welcome desk to issue tickets to customers.

  • Automatic dispenser (Kiosk)
  • Manual dispenser (Receiving station)
2

Waiting to be called

With ticket in hand, the customer goes to the waiting room where he/she sits and waits to be called.

When a customer is called from a counter, the ticket number is displayed on the monitor in waiting room and a sound beeps.

The sound played can be a bell or a synthesized message.

  • Signages displays
  • Locutions
3

Call your customer

The customers can be call with a simple click from the counter’s terminal. It is a simple web interface so that it can be used from a computer or a simple Tablet, no matter the operating system or the internet browser used.

  • Web access to post call
  • Tablet device

Devices

Multimedia Kiosks

Displays/Screens

Special devices

Software

Queue management software

Digital signage

Reports and Statistics

Back

Sucess Studies

Hundred of customers are attended everyday in the office decreasing waiting time and improving customer experience.

Banco Popular
TecnoQ Financials.

Since 2009 TecnoQ technology is present in managing appointments and queue numbers in the Health Service of Castilla La Mancha, recognized by the National Institute of Technology (INTECO) as the best application for the health card at the 2010 International Congress ENISE .

Public Health Service of Castilla La Mancha
TecnoQ Health

Thousands of patients are serviced daily in the Catalan health service. Over professionals Forty services from pediatrics, dermatology, orthopedics, ophthalmology, until day hospitalization, use TecnoQ technology, optimizing the wait time for users.

Catalan Health Service
TecnoQ Health

The Madrid health service integrates technology TecnoQ for managing patients shifts with prior or scheduled appointment, streamlining the flow of patients in healths centers facilities and reducing timeouts.

Madrid Health Service
TecnoQ Health

Partners

TECNOSEÑAL – Digital Signage
C/ Joaquín Bau, 2 Bajo
CP 28036 MADRID (Madrid)
Tlfn: (+34) 917 81 17 50
Tlfn: (+34) 628 346 789
SICAMAN Nuevas Tecnologías S.L
Calle Ave María, 5
CP 13700 Tomelloso (Ciudad Real)
Tlfn: (+34) 926 50 25 45

Contact